Concur MFA Login Using Web Browser Extension
Instructions for users who DO NOT have the Microsoft Authenticator app on their phones, or do not have an app-capable phone.
- Using Google Chrome as the web browser, open a new window
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Click the link here. After the new window pops up, click on the blue "Add to Chrome" button:
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On popup window, click "Add extension":
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Click on the browser extension icon (looks like a puzzle piece, to the right of the URL bar):
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Next to the label "Authenticator," click the thumbtack symbol:
- Now, navigate to www.concursolutions.com making sure to use Google Chrome as the web browser
- Enter GCTS full email, hit next
- Enter CONCUR password, hit next
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At the screen with the QR code, click on the Authenticator app extension (looks like a mini QR code, to the right of the URL bar)
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Click the icon that looks like a square box that has a line through the middle (to the left of the pencil icon)
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Now, using your mouse click and drag a box around the QR code on the screen. This will populate a 6 digit code.
- Manually type (do not copy and paste) the 6-digit code provided into your browser into the Concur window. Please note that this code changes every 15-20 seconds. If you forget the code, or if you suspect you missed the 15-20 second time window, simply click on the extension icon and it will display the correct code.
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Once you have typed in the 6 digit code, hit enter.