How do I add my GCTS email to my phone, tablet, or other device?

The easiest and most secure way to add your Gordon-Conwell email to your mobile device is to install the Outlook app from your device’s App Store or Google Play Store and simply log into Outlook with your gordonconwell.edu email address and password. This is the method we recommend and support.

On your personal computer, you can use the Outlook desktop app (see this article for how to install Microsoft Office) or Outlook webmail in your browser.

If you want to add your Gordon-Conwell email to your device’s built-in mail application, please follow the steps below but note:

IT do not have the resources to troubleshoot individual devices’ mail applications. You are welcome to seek out online troubleshooting resources for your device.
If you are having trouble with your device’s mail application, please use Outlook instead (see above).

Select Exchange or Microsoft Exchange (not Outlook) as the account type. Although our email uses the Outlook platform, it is technically a Microsoft Exchange organizational account, not a Microsoft Outlook account.
If/when asked whether to configure manually or sign in, please select sign in.
If/when asked for the account type, select work or school account (not a personal or Microsoft account).
Log in with your gordonconwell.edu email and password.
All the mail settings will populate automatically, so that you don’t have to manually enter any server information.